FAQs

 
Image by Jeremy Perkins
 

How many dogs are walked at any one time?

In most cases, we walk a maximum of 8 dogs per adventure. We feel this is the best grouping that will give the dogs the best experience whilst remaining under safe and effective control.

Do you arrange picking up and dropping off of the dogs?

Yes, we collect your dog from your home/place of work at an agreed time before returning them after their adventure.

Do I need to be home when you collect/drop off my dog?

No, we can arrange a pick-up and drop-off time with you. We will discuss appropriate access to your property to do this. All Muddy Paws staff are police checked.

What do you do in case of an emergency?

In the unlikely event of an emergency, we will immediately call/notify you. If veterinary assistance is needed, we will take your dog to your nominated vet, or, depending on the circumstances, to the nearest possible one.

Will my dog be supervised at all times?

Yes, they will be under the effective control of Muddy Paws staff at all times.

Where do you walk?

We go everywhere in the Greater Hobart Area, from parks, to beaches, and off the beaten track forest walks. Your dog’s safety is paramount, so we ensure they are away from traffic and only let off-leash when safe to do so. We also adhere to local council guidelines.

My dog has not been desexed – can they still be walked?

We are happy to discuss this with you in the beginning and make a call on each dog’s case separately.

Do you take bitches in season?

No. It can cause too much distraction and unwanted attention from some of the male dogs (even if they are neutered).

What security measures do you have?

Your personal information will never be discussed or sold to anyone. We will discuss with you access to your property to pick up and drop off your dog. If keys are involved, we will ensure the safekeeping of them and notify of changes or loss of keys immediately. Your security is a top priority.

What happens if my dog doesn’t get on with another dog?

We will ensure that those dogs do not go on an adventure together again. We do our best to match each dog’s personality with others for a safe and fun day out.

My dog can be aggressive with other dogs or people and he has to wear a muzzle, can you still walk him?

No, our adventures are only for non-aggressive dogs.

What happens in bad weather?

We are an all-weather service, so we adventure in rain, hail or shine – and in Hobart, we know that all of these can occur on any given day!

Do your services cater for all dog breeds?

Yes, if your dog is fully socialised and poses no danger to their handler or other dogs in the pack. We will try to best match your dogs breed with others depending on temperament. Big dogs and small dogs can still hang out together.

Do you walk dogs off the lead?

Yes, with your signed consent.

How do I pay Muddy Paws Pack Adventures?

We invoice at the beginning of each month (for that calendar month).